VoIP geting popular in European residential sector.

 Europeans are hanging up on landlines in favor of mobile phones and VoIP.

The EU spoke with over 26,000 people across 27 countries in the EU during November and December last year to find that 24 percent of European households have canceled their landline phone service in favor of mobile phones. According to the study, 22 percent of European households are using PC software like Skype for making calls over the Internet, with citizens in Latvia (58 percent), Lithuania (51), the Czech Republic (50), Poland (49), and Bulgaria (46) leading the pack.

Some Quality issues:

– 22% of European households have difficulty contacting their Internet service provider about connection problems.

– One in four mobile users is not always able to connect to the mobile network to make a phone call. 28% are sometimes cut off. 

This VoIP trend notably coincides with an increase in Internet access across the EU, with 49 percent of households now having access. 36 percent of those are on some kind of broadband (up from 28 percent the year before). Unfortunately, with the rise of faster access, Symantec says Europe has recently claimed the “king of spam” crown as well. 

The EU’s increase in mobile phone and VoIP dependency parallels trends we’ve seen recently in the US, where 15.8 percent of Americans are rolling only with mobile phones, and 13.8 percent are using VoIP. 

Read: Study from European Union.

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